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Offline Discs not updating

General support forum for Chameleon MediaCenter (formerly MM Browser)
clmber
Posts: 26
Joined: Fri Jun 07, 2019 4:43 pm

Offline Discs not updating

Post by clmber » Sun Dec 27, 2020 5:33 pm

I noticed several of my disc's show offline in CMC. I went in and set the file path within the MM Client. It has been nearly an hour and they have not updated within CMC. I tried the quick and full sync with no effect. What can I try next? My CMC client is connected to CCC.

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Pauven
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Re: Offline Discs not updating

Post by Pauven » Sun Dec 27, 2020 6:03 pm

Make sure CCC is running and processing changes.

Also, there's is a bug in My Movies, when you update the path it doesn't register as a change, so CCC doesn't export it. I reported this a few days ago on the My Movies forum, but Binnerup hasn't responded yet:
https://www.mymovies.dk/forum.aspx?g=posts&t=46333

Try changing something on the record (i.e. add a space then remove it in the description field) then save it.

Let me know how it goes.
President, Chameleon Consulting LLC
Author, Chameleon MediaCenter

clmber
Posts: 26
Joined: Fri Jun 07, 2019 4:43 pm

Re: Offline Discs not updating

Post by clmber » Sun Dec 27, 2020 6:31 pm

Not working. I tried on two different titles.

I also noticed that the titles I updated as watched in the MM IOS client, updated in the MM PC client but not in CMC.

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Pauven
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Re: Offline Discs not updating

Post by Pauven » Sun Dec 27, 2020 7:19 pm

In CMC, inside the Sync icon, is anything shown?
President, Chameleon Consulting LLC
Author, Chameleon MediaCenter

clmber
Posts: 26
Joined: Fri Jun 07, 2019 4:43 pm

Re: Offline Discs not updating

Post by clmber » Sun Dec 27, 2020 7:24 pm

When I go in there is nothing, Sometimes when I go to sync, and exclamation mark appears. If I try sync again it goes away. It doesn't happen all the time.

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Pauven
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Re: Offline Discs not updating

Post by Pauven » Sun Dec 27, 2020 7:31 pm

The exclamation mark means CMC can't reach CCC. This can be a network issue, a firewall issue, or CCC not running. You want to keep CCC running all the time.

So, you have CCC running? And you see the countdown timer?
President, Chameleon Consulting LLC
Author, Chameleon MediaCenter

clmber
Posts: 26
Joined: Fri Jun 07, 2019 4:43 pm

Re: Offline Discs not updating

Post by clmber » Sun Dec 27, 2020 7:36 pm

CCC is running 24/7 on my server. My clients can communicate. I have checked it several times from within settings. When I manually sync, it starts to rotate, then JPG shows for a bit then it stops. Is that the countdown timer?

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Pauven
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Re: Offline Discs not updating

Post by Pauven » Sun Dec 27, 2020 8:17 pm

The countdown timer is in CCC. Click 'Start Auto-Export Jobs'.
President, Chameleon Consulting LLC
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clmber
Posts: 26
Joined: Fri Jun 07, 2019 4:43 pm

Re: Offline Discs not updating

Post by clmber » Sun Dec 27, 2020 8:21 pm

Once I did that, everything synced and it is counting down. Is there a setting I missed?

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Pauven
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Re: Offline Discs not updating

Post by Pauven » Sun Dec 27, 2020 9:02 pm

There is a setting in CCC to start the export on startup. But otherwise, I give you the control over when data is exported from My Movies. For example, during My Movies upgrades, or when you're doing a lot of collection maintenance, it's best to turn off the export.

This is all spelled out in the tutorials. If you missed this, you might have missed other features too.
President, Chameleon Consulting LLC
Author, Chameleon MediaCenter

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