[Resolved] CCC not connecting to my movies

[Chefpj]

Hi All

I am getting this error when starting to sync to my movies
Checking My Movies API connection on server 127.0.0.1...

[ERROR] EIdReadTimeout: Read timed out.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!! !!
!! NOTE: The connection to the My Movies API has changed in CME v4.0. Now CME can connect to the My Movies !!
!! API on both desktop and Windows Home Essentials / Home Server installs using port # 51415. !!
!! !!
!! The My Movies API runs inside of the "My Movies General Service". Please make sure that this service !!
!! is running in Windows Services (Windows Task Manager > Services tab) on your main My Movies PC. !!
!! !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ABORTING!

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My Movie service is running I even restarted it. The api key has not changed no updated to my movies ahs been done this just started to day
Any thoughts

[Pauven]

Okay, just want to make sure, "My Movies General Service" is running on the same PC as CCC?

Any PC changes that might have blocked some ports? Antivirus/firewall change?

[Chefpj]

no changes to firewall all microsoft firewalls are turned off. CCC is only running on the main computer General services siad running in task manager I eve restarted the service just to make sure

[Pauven]

And this was working previously? Only recently stopped working? Or is this a new PC setup?

Any My Movies changes (new version?)?

[Chefpj]

last week it was working fine.

My Movies is 5.42

original PC no new install

[Pauven]

Ok, so it looks like we need to troubleshoot. Let's start with the basics. Please gather screenshots showing:

Windows Task Manager > Services > make sure "My Movies General Service" is visible in the screenshot, like this:

image.png (61.48 KiB) Viewed 57 times

Your firewall showing port 51415 is open in your inbound rules, like this:

image.png (654.6 KiB) Viewed 57 times

For bonus points, include CCC in that firewall inbound rules screenshot.

[Chefpj]

ok will get done in the morning dinner party tonight for 20 5 courses

[Pauven]

5-course dinner party?!

I'm on my way!!!

[Chefpj]

Good morning

I started my computer this morning and everything worked. CCC ran and linked to the database putting all the movies I added into CMC

Can't explain it

[Pauven]

My Movies is single-threaded. It can't really handle more than 1 client at a time, and it talks to itself, so it is its own worst client. Perhaps it was busy talking to itself.

Regardless of the why, at least it's working now.