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Re: CME v1.5 is freezing everytime I run the test

Posted: Sun Jun 07, 2020 9:02 am
by ahsiah78
I managed to run the program but the program shown me error saying connect timed out.

Re: CME v1.5 is freezing everytime I run the test

Posted: Sun Jun 07, 2020 9:20 am
by Pauven
That confirms the solution I detailed in my previous post.

Re: CME v1.5 is freezing everytime I run the test

Posted: Sun Jun 07, 2020 9:37 am
by ahsiah78
Mind to share with me which your previous post that leads me to go further? Need help please.

Re: CME v1.5 is freezing everytime I run the test

Posted: Sun Jun 07, 2020 9:45 am
by Pauven
By previous post, I meant my previous reply. It's at the bottom of page 1 of this topic. Not sure how you missed it.

Re: CME v1.5 is freezing everytime I run the test

Posted: Sun Jun 07, 2020 10:29 am
by ahsiah78
I tried to go through your suggested solution and I only came to Connection timed out. I even tried to make changes on the settings on export screen, the situation still same. I think the program got some connection problem to my server.

So, I tried to change the MYWHS to IP instead. No changes.

Re: CME v1.5 is freezing everytime I run the test

Posted: Sun Jun 07, 2020 10:54 am
by ahsiah78
I changed the program settings again and discover something new. Now, the program response with different error message. Something like API is meant for professional. This part not quick understand.

Kindly refer to attachment for better understanding.

Re: CME v1.5 is freezing everytime I run the test

Posted: Sun Jun 07, 2020 11:05 am
by Pauven
Binnerup requires you have to have 2500 My Movies Contribution Points to use the API. Based upon that response, I would say you don't have enough points.

That API response message is out of date, Binnerup really should have changed the wording. You don't have to be a professional, you just have to have 2500 points.

Re: CME v1.5 is freezing everytime I run the test

Posted: Wed Jun 10, 2020 9:34 am
by ahsiah78
Sorry for late reply. I will try again later after I got money to pump the point.

Thanks for your time to help me troubleshooting the problem.

Re: CME v1.5 is freezing everytime I run the test

Posted: Mon Jun 15, 2020 6:56 pm
by Pauven
Happy to help.

I have learned from your experience and made a few improvements to the next version, CME v1.6.

CME v1.6 will do a quick connectivity check that should indicate an issue in under 5 seconds, versus the 3+ minutes you were experiencing.

If CME doesn't find the My Movies API, the following message is shown:

image.png
image.png (67.61 KiB) Viewed 9661 times


And if the My Movies API responds with a failed status, CME will show this message:

image.png
image.png (73.81 KiB) Viewed 9661 times

Hopefully those two messages will help new users get CME up and going faster and with a lot less confusion.

I've also fixed the issue where the buttons don't work after a failed connection, which was really bad if a user configured CME to Auto-run on startup, as you couldn't access the settings anymore to fix anything.

CME v1.6 should be out in early July.

Paul