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Updater Watched Flag Status Error

Posted: Thu Jan 15, 2026 1:20 am
by robert5733
Ok, here is my latest problem. Everything has been working great, updated to v8.0, no problems with the update. As mentioned earlier I am running MM v5.40 because I had problems with v5.42. So nothing changed on the MM side of things. I think I have had this problem before but never paid any attention to it(will explain later).
I watch a movie 1/11/2026, and when I get done it has a green check mark indicating it was watched.
1 Movie Marked As Watched in CMC.jpg
1 Movie Marked As Watched in CMC.jpg (127.87 KiB) Viewed 15 times
I have no errors and all is good to go. I shut down the computer and come back at a later date 1/14/2026, and start the computer and it displays an error for UpdaterWatchedFlags status. I exit the error and it does not come back as far as I know, but didn’t get that deep into starting and restarting after finding the cure below. Will try that next I guess just to see what happens.
2 UpdaterWatchedFlags error.jpg
2 UpdaterWatchedFlags error.jpg (247.2 KiB) Viewed 15 times
The connection status in CCC indicates that it updated the status again 1/14/2026 to watched (don’t have the one before shutting down 1/11/2026, but it did say updated status).
3 CCC connection status.jpg
3 CCC connection status.jpg (1.04 MiB) Viewed 15 times
The CCC Export log says it updated the status to watched on 1/11/2026
4 CCC Export Log.jpg
4 CCC Export Log.jpg (508.5 KiB) Viewed 15 times
5 CCC Export before.log
(4.15 KiB) Not downloaded yet
And the CCC Scan Watched Folders Log says it marked it as watched, as well as you can see that it marks movies repeatedly as watched (the movies without remorse and space cadet only marked once cause I was troubleshooting which will be explained below about saving MM)
6 CCC Sync Log.jpg
6 CCC Sync Log.jpg (426.18 KiB) Viewed 15 times
7 CCC - Scan Watched Folders.log
(1.79 KiB) Not downloaded yet
Having a problem with number of attachments so will continue with another post

Re: Updater Watched Flag Status Error

Posted: Thu Jan 15, 2026 1:27 am
by robert5733
The CMC Out Of Sync Titles Report shows that no updates are needed
8 CMC Out Of Sync Titles Report before.jpg
8 CMC Out Of Sync Titles Report before.jpg (260.94 KiB) Viewed 14 times
9 CMC Out of Sync Titles Report before.txt
(392 Bytes) Not downloaded yet
If I open MM, go to personal, I can see that the movie is marked as watched there.
10 MM Collection Mgmt Watched Status.jpg
10 MM Collection Mgmt Watched Status.jpg (582.79 KiB) Viewed 14 times
In mymovies.xml and mmTitle.xml, both have metadata indicating false(not watched)
11 mymovies_xml watched flag false before.jpg
11 mymovies_xml watched flag false before.jpg (757.24 KiB) Viewed 14 times
12 mmTitle_xml watched flag false before.jpg
12 mmTitle_xml watched flag false before.jpg (831.6 KiB) Viewed 14 times
mmTitle.xml
(12.91 KiB) Not downloaded yet
mymovies.xml
(26.25 KiB) Not downloaded yet
I tried many things in troubleshooting, but this is what I found that seems to stop the error. As mentioned above, in MM personal data, when you close that window there is an option for cancel (closes and does nothing) or OK. If you select OK, then the SAVE option illuminates and when you exit or change movies, it says changes were made do you want to save?
After saving, the mymovies.xml metadata changes to true(watched) but the mmTitle.xml remains as false(not watched)
mymovies_xml watched flag true after.jpg
mymovies_xml watched flag true after.jpg (777 KiB) Viewed 14 times
mmTitle_xml watched flag false after.jpg
mmTitle_xml watched flag false after.jpg (836.76 KiB) Viewed 14 times
At this point I went back to CCC and ran an auto export and got the CCC Export.log and CMC Out Of Sync Titles Report.txt and looked at the mmTitle.xml and it is still marked as false(not watched)
mmTitle_xml watched flag false after ccc.jpg
mmTitle_xml watched flag false after ccc.jpg (263.75 KiB) Viewed 14 times
One more post to go

Re: Updater Watched Flag Status Error

Posted: Thu Jan 15, 2026 1:30 am
by robert5733
CMC Out Of Sync Titles Report after ccc.jpg
CMC Out Of Sync Titles Report after ccc.jpg (263.75 KiB) Viewed 14 times
CMC Out of Sync Titles Report after ccc.txt
(426 Bytes) Not downloaded yet
CCC Export after ccc.log
(4.16 KiB) Not downloaded yet
I do keep the Test Only checked for CCC Export, but it still updates MM as watched, just not the metadata, not sure if that might be it. Will try unchecking that for next troubleshooting also.
I just built another setup for my daughter, using the same versions of software and don’t seem to have the same problem on hers, so it must be a setting or something in mine, just can’t seem to figure out what it might be. It seems to be leading to MM, of course, as far as I can tell.