CMC Forums

Hi Paul,

I bought a new PC which came with windows 11 Pro. I am having some issues with running CCC. When I run it I first get an error regarding a missing file "ratings.xml". It then tells me that I have to install the network share folder. When I first ran CCC I ran it as admin and installed the share. This happens every time I run CCC. I did successfully run a full import for all my disks. For the ratings error look at the attached file. CMC has all the covers but the sync has an exclamation point. Has someone ever reported this problem with windows 11 pro? Some people must be using windows 11. I looked at all the support issues but I don't see anything on windows 11. Mymovies seem to be running fine by the way. I have both ccc and mymovies on my new PC and I am running CMC on it too. The CCC connections in CMC look fine too.

It looks to me like you may have renamed the directory after install, is that right? The path looks weird.

CCC is very sensitive to directory name changes, and/or moving the directory after setup.

I copied the cmc 7.0 folder from old pc and unzipped 7.1 to the 7.0 folder. Never changed or removed any folder names after install what is the original folder name. I may just start from scratch and copy old config files

I also noticed that the new windows 11 PC is not seeing itself in the network area of file explorer. Trying to fix that right now

Well, CMC itself doesn't really have an original folder name. It just lives where you unzip it. I normally put it in CMC, but I notice that you like to name it for the version. That's fine and all, but can lead to problems with CCC.

Now, CCC.exe lives in a folder named CCC, which is inside of that CMC folder.

And Ratings.xml lives inside a folder named data, which lives inside CCC.

Said a clearer way, assuming you unzipped CMC to C:\CMC7.1\, then I would expect to see:

• C:\CMC7.1\CCC\CCC.exe

and

• C:\CMC7.1\CCC\data\Ratings.xml

Which takes us back to your error message screenshot, where it complained about Ratings.xml being missing:

• C:\CMC_7.0.2023\Data\Ratings.xml

That's what originally popped out at me, it's complaining about Data inside the CMC directory, not the CCC directory.

It almost seems like you are slightly confusing CCC with CMC. You definitely moved some stuff. Or maybe you extracted the contents of the CCC directory directly to a folder named CMC_7.0.2023.

Where you can get in trouble with this is two-fold. While CMC.exe stores all the settings locally in the CMC directory, CCC stores all its settings in the Windows Registry. So if you move or rename or otherwise mess with the filepaths for CCC, the registry values get borked.

But worse than that, the Windows Shared Folder that gets setup by CCC get really messed up, as in orphaned data, if you change anything with the path. This is not a CCC issue, but rather a Windows issue, since it is Windows that gets freaked out if you changed the path to an already shared folder.

Hopefully some of that info gives you an idea where things went wrong.

Do note that simply deleting the folder and starting from scratch may not be the solution you hope it to be, for the same reasons described above. If you recreate the file paths correctly, then all is good. But if you recreate them differently, then borked it will remain.

I have some info somewhere here on the forum about correcting windows shared folders and deleting the registry entries if you want to start fresh. If you can't find it, let me know and I will help.

I started over by unzipping 7.1 to the c:: drive and copied my old configuration to the proper folders. I then realized that for some stupid reason, I had previously copied ccc.exe to the top level cmc folder. I was using the miscopied ccc.exe on my new machine. I checked my old machine and my shortcuts on my desktop had the proper folder structure.

Everything is working fine on my new machine except that ccc keeps prompting to install the share. I think that it might because, in file Explorer, the new pc doesn't see itself under network. Others have had the same issue on windows 11 and I had it fixed until I created a static ip and I broke it again. I can live with the extra prompt to create the share for now until I fix the issue with the broken ip setting.

I have to have a static ip for my surveillance camera program. I'll let you know what what I find out.

I fixed the problem with CCC asking me to create a network share every time I opened CCC. i broke the internet on my windows 11 PC trying to fix the PC not showing up in file explorer under network. I reinstalled windows 11 from scratch and noticed that the PC disappeared when I changed the PC name in system. I do have a local account by the way.

During my research, I found that running these two commands in a command window fixed the problem during the current login. Reboot brought the problem back.

net stop FDResPub
net start FDResPub

After running these commands, I started CCC and created the share and since then CCC has not asked to create the share again.

The following is supposed to fix the problem with the PC not appearing in file explorer forever but it doesn't work on my PC.

"A workaround for the problem is to add a service dependency to the FDResPub service on the LanmanWorkstation service."

sc config "FDResPub" depend= "LanmanWorkstation"

When trying to play a DVD with MPC-BE I get the following error in CMC. it says that it is opening MPC classic. isn't that MPC-HC? I don't have MPC-HC installed and i double checked my settings for DVDs It is set to MPC-BE. PowerDVD and Jriver media Center work fine.

when I run CCC on windows 11, I set the Balloon to display when I minimize CCC. When I minimize ccc, the balloon pops up over and over until I go into CCC settings and turn off the Balloon. This didn't happen in windows 10.

Jamie wrote: Wed Mar 26, 2025 8:44 pm when I run CCC on windows 11, I set the Balloon to display when I minimize CCC. When I minimize ccc, the balloon pops up over and over until I go into CCC settings and turn off the Balloon. This didn't happen in windows 10.

Others have reported this issue as well. Not sure why it is happening. You can "fix" on your end by turning of the balloon in the settings. Since you know the app already, you don't really need the ballon tip anymore.

Jamie wrote: Wed Mar 26, 2025 8:35 pm When trying to play a DVD with MPC-BE I get the following error in CMC. it says that it is opening MPC classic. isn't that MPC-HC? I don't have MPC-HC installed and i double checked my settings for DVDs It is set to MPC-BE. PowerDVD and Jriver media Center work fine.

CMC supports both MPC-BE and MPC-HC, perhaps you selected the wrong one, or the one you have installed is not being found. In Settings > Info you can show the detected players, that would be helpful here.

Jamie wrote: Wed Mar 26, 2025 8:27 pm I fixed the problem with CCC asking me to create a network share every time I opened CCC. i

Wow, that's quite the solution. Not sure how you figured all that out. I've never even heard of half that stuff before.

I'm glad you got a solution. Not sure what, if anything, I should do with that info. I guess it depends upon if you're just unlucky enough to have this issue, or if it's commonplace these days and more will have it.